Responsible Gaming at ci444

Our Commitment

Playing Smart, Playing Safe

At ci444, responsible gaming is not just a policy — it is a core value built into every part of the platform. We believe that every player in Bangladesh deserves access to tools, information, and support that help them stay in control of their gambling activity at all times.

Gambling is a form of entertainment. Like any leisure activity, it carries risks when it becomes excessive or compulsive. ci444 provides several practical tools that allow players to set personal limits, take breaks, and seek help — all directly from their account settings. Whether you are depositing via bKash, Nagad, or a local bank, you have full control over how much you spend and how long you play.

We encourage every player to gamble only with money they can afford to lose, to treat it as entertainment rather than a way to earn income, and to make use of our responsible gaming tools whenever needed. ci444 is a platform designed for adults aged 21 and above only.

How It Works

Using ci444 Responsible Gaming Tools

All responsible gaming tools are available directly from your account settings once you are logged in. Here is a quick overview of how each tool works and when to use it:

• 💳
  Deposit Limits Go to Account Settings and select 'Deposit Limits'. Choose a daily, weekly, or monthly cap in BDT. Changes to increase a limit take 72 hours to apply for your protection.
• ⏰
  Time-Out Option Select 'Time-Out' from your settings. Choose a cooling-off period: 24 hours, 7 days, or 30 days. During this period you cannot log in, deposit, or place bets. The period cannot be shortened once activated.
• 🚫
  Self-Exclusion Contact support at [email protected] to request a self-exclusion for 6 months, 1 year, or permanently. Your account will be closed, bonuses forfeited, and no marketing communications will be sent during this period.
• 🔕
  Reality Check Enable Reality Check in your account settings to receive a pop-up reminder after every 30, 60, or 90 minutes of gameplay. The reminder will show your current session duration and net result.

Know the Signs

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Some common warning signs include: gambling with money meant for essential expenses like rent or food; feeling anxious or irritable when not gambling; trying to recoup losses by placing bigger bets; lying to family or friends about how much time or money you spend on gambling; and being unable to stop even when you want to.

If you recognise any of these patterns in yourself or someone you know, please act early. The sooner you reach out for help, the easier it is to regain control. ci444's support team is available around the clock and can guide you through the available options, from setting a simple deposit limit to a full self-exclusion.

Remember: gambling should never feel like an obligation or an escape from personal problems. It is a leisure activity best enjoyed with a clear budget, a time limit, and the understanding that the house always has an edge. Staying informed is the first step to staying safe.

Common Questions

Responsible Gaming FAQ

Get Help

Contact Our Support Team

Our dedicated support team is available 24 hours a day, 7 days a week. Whether you need help setting limits, requesting a self-exclusion, or just want to talk through your concerns confidentially, we are here for you. All responsible gaming requests are handled with full confidentiality and zero judgement.